Your satisfaction with our products is our top priority. If for any reason you are not satisfied with your purchase, you may exchange or return any unwashed or unworn items purchased from shagwear.com with proof of purchase within 14 days of receiving your order. You must notify us by email, fax or phone before you do the return, only returns with prior notification will be accepted. The amount of the return will be credited back to the original tender or can be kept as store credit. Please include the original invoice with the items you are returning.